| * Available for Premium Email Accounts
only |
| Receiving Messages |
|
|
| Sending Messages |
|
|
| Messages & Folders Management |
|
|
| Address Book and Contacts |
|
|
| Spam
Management |
|
|
| Messages Rules |
|
|
| Folders Sharing |
|
|
| E-mail
Address alias |
|
|
| Remote
POP |
|
|
| Miscellaneous |
|
|
| 1 - Receiving
E-mail Messages |
1.1 - How do I receive and
read new messages?
Click on the InBox button
to see your new messages. They are highlighted in blue. To
read any message, click on the subject of the message you
would like to read. |
1.2 - How
can I view or save attachments?
When you receive a
message that contains an attachment, you'll see the icon ( ) in the
status field inside the InBox Folder. To save the
attachment on your computer, please follow the directions
below:
- Open the message.
- Go to the end of the message and right-click on the link
on the right side of the attachment icon (
) and choose
"Save Target As..." (Macintosh users will need to
click and hold rather than right click.)
- A new window will open. You can now save the attachment
as a file. Note the name and destination of the file so that
you can find it later.
| |
| 2 - Sending
E-mail Messages |
2.1 - How do I send new
messages?
- Click on the New: Message button
- In the New Message, please follow the directions
below:
- In the To field, specify the recipient's E-mail
address. To send your message to more than one person, add
additional E-mail addresses in the To field separated
by commas.
- In the Cc field, enter the E-mail addresses of
those to whom you would like to send a "carbon copy" of your
message. All other recipients of that message will be able
to see that the person you designated in the Cc field
has received a copy of the message.
- In the Bcc field, enter the E-mail addresses of
those to whom you would like to send a "blind carbon copy"
of your message. This is nearly identical to the Cc
feature, except that Bcc recipients are invisible to
the To and Cc recipients of the message as
well as to each other.
- In the Subject field, enter the subject of your
message.
- Use the large text box to enter the contents of your
message.
- Check the spelling of your message by clicking the
Spell Check button. Any word that has been spelt
incorrectly will then be displayed in red font.
- To attach a file to your message, go to the
Attachment area below and click on the Browse
button. You can attach up to six files with your
message.
- Once you have completed the above steps, click on the
Send button at the left of the message text area.
|
2.2 - What do
"Cc" and "Bcc" mean?
Cc: stands for "carbon
copy." All other recipients of the message will be able to see
that the person you designated as a Cc recipient has
received a copy of the message.
Bcc: stands for
"blind carbon copy." This is similar to the Cc feature,
except that Bcc recipients are invisible to all of the
other recipients of the message. |
2.3 - How do I
insert E-mail address(es) from my "Address Book"?
- Click on the Address Book button.
- Select the Address or Group you would like
to address your message to.
- Click on To, Cc or Bcc to insert
the address or group in the right field.
- To close the Address Book page click on the
"X" sign at the top right corner.
|
2.4 - How can I
check the spelling of my message before I send it?
- Click on the Spell Check button. If the selected
Spell Checker finds a word it cannot recognize, the Spell
Checker window appears. Any word that may have been spelt
incorrectly will then be displayed in red font.
- If the Spell Checker program can suggest changes, the
Replace button appears with a menu of suggestions.
Click on the Replace button to use the selected
suggestion and to continue the spell check process.
|
2.5 - What do
the icons in the "Rich Format" Toolbar mean?
(Cut) |
Cuts the selected text. You can then paste this text
elsewhere in the Compose window. |
(Copy) |
Copies the selected text. Highlight text by placing
your cursor at the beginning of the area you'd like to
copy, press the right button on the mouse, hold the
button, and drag the cursor over the entire area to be
copied. Once the text is highlighted, click on the
Copy icon. |
(Paste) |
Pastes the copied text. Place your cursor where you
would like the text to appear and click on the
Paste icon. |
(Bold) |
Highlight the text you wish to make bold and click
on the b button. |
(Italic) |
Highlight the text you wish to italicize and click
on the i button. |
(Underline) |
Highlight the text you wish to underline and click
on the u button. |
(Text
Color) |
Allows you to select a color for your foreground
text. Highlight the text you wish to appear in a
different color and select from the color palette. You
can also select the font color first, then start typing
and the color will be applied to what you type. |
(Background
Color) |
Allow you to select a background color. |
(Align
Text) |
Choose from flush-left, centered, or flush-right
text alignment. |
(Numbers
List) |
Creates Numbered list. |
(Bullets
List) |
Creates Bulleted list. |
(Decrease
Indent) |
Place the cursor where you would like to move the
text to the left and click on the Decrease Indent
button. |
(Increase
Indent) |
Place the cursor where you would like to move the
text to the right and click on the Increase
Indent button. |
(Hyperlink) |
Lets you insert a web site link. |
(Smiley) |
Show some emotion with what you say by selecting
from the list of graphical emotions. |
| (View HTML source) |
When you check the View HTML source checkbox,
you'll see the exact HTML source of your message with
all HTML tags, and you'll be able to edit the HTML if
you choose. | |
2.6 -
How can I add an attachment to a message?
You can
attach up to 6 files to a message you want to send. To attach
a file, please follow the directions below:
- Click on the Browse button in the
Attachments area below the message text
- Select the file you want to attach. The name of the
selected file appears in the Attachment field.
Note: You should attach files after all
other message fields are filled. If you click any button (for
example, the
Address
Book button) the file selection will be cleared and you
will have to select the files again. |
2.7 -
How do I save a new message to send it later?
You
can save your message in the Draft folder by clicking
the Save button, which is on the left of the message
text area. |
2.8 -
Can I get a notification if my sent message been received
successfully?
In the same message page and before
you send your new message:
- Check the Notify when Delivered checkbox, if you
want to be notified that your message has been successfully
delivered to the recipient(s) accounts.
- Check the Notify when Read checkbox if you want
to be notified that your message has been opened by the
recipient(s).
|
2.9 - How do I
forward a message?
When you read a message stored
in any folder, you can click on the Forward button at
the top of the page. The New Message page appears and
allows you to specify the address(es) to which the message
should be forwarded and a comment that will be sent along with
the body of the forwarded message.
You can view the
original message below the message text area. The unmodified
text of the original message is sent along with your comment,
using the standard MIME format for message forwarding.
|
2.10 -
How do I reply to a message?
When you read a
message stored in any folder, you can click on the
Reply or Reply to All buttons. The New
Message page appears and allows you to enter the text of
your reply message.
- If you click on the Reply button, the original
message Reply-To header field is automatically placed
into the To field of your reply. If the original
message did not have the Reply-To header, the
original message Form field is used.
- If you click on the Reply All button, the
original message Reply-To/From address is copied to
the To field of the reply message. Then all addresses
from the original message To fields are added to the
reply To field, and all addresses from the original
message Cc fields are copied to the reply Cc
field.
|
2.11 - How do
I store a copy of the message I want to send?
From
inside the New Message page, just check the Save
copy in---- checkbox, located at the top right
corner.
|
2.12 - How
do I change the "New Message" page settings?
- Click on the Settings button.
- Select the Composer Tab
- The following options can be set:
| Signature |
This text is automatically added to all messages
you compose using the inet web mail Interface. |
| From Address |
This field allows you to specify the From: address
for the messages you send using the inet web mail
Interface. |
| Reply Header |
This string is added in front of the quoted text
of the original message. It can contain special symbol
combinations which are substituted with the original
message data:
| ^T |
the date and time when the original message
was sent |
| ^F |
the From address of the original
message |
| ^N |
the EOL (end of line)
character(s) | |
| Reply Quoting |
Each line of the copied original message text is
prefixed with this string. Note: If you set
this option to an empty string, the original message
text will not be included into a reply message. |
| MIME-encode Headers |
If this option is set, message header fields
containing non-ASCII (national) symbols are sent using
MIME encoding. |
| Text columns |
This option specifies the width of the Composer
field you use to enter your message texts. |
| Auto Wrap |
This option specifies if the composed text should
be hard-wrapped (cut into individual lines) before
sending. If you disable this feature, some recipients
may see entire paragraphs of your messages as single,
very long lines. |
- Once you finish, click on the Submit button at
the top right corner.
| |
| 3 - Messages
& Folders Management |
3.1 - How can I transfer a
message from one folder to another?
From inside the
message page:
At the top of the message page:
- Select the folder you want to move/copy your message to,
from the list of folders.
- Click either Move (to move the message without
keeping a copy in the old folder), or Copy (to copy
the message in the new folder while keeping a copy in the
old folder).
From outside the message page:
- Open the folder that contains the message you would like
to move/copy by clicking on the folder name.
- Mark the message and select the folder you want to
move/copy your message to from the list of folders located
at the bottom of the folder page.
- Click either Move (to move the message without
keeping a copy in the old folder), or Copy (to copy
the message in the new folder while keeping a copy in the
old folder).
|
3.2 - How do I
delete a message?
From inside the message
page:
Click on
the Delete button at the top of the message
page.
From inside the folder page:
- Mark the message you would like to delete.
- Click on the Delete button at the top of the
message page.
|
3.3 - How can
search for a message in a folder?
With the folder
page open
- At the top folder bar, enter the search key words in the
text area to the left of the Search button.
- Click on the Search button
To get
the full list of messages again, keep the search field empty
and click on the Search button again |
3.4 -
How do I sort my messages in a specific folder?
For
each message in any folder, several message header fields are
displayed. The highlighted field sorts all messages. Click on
the field name to highlight a different field and to change
the sorting order. |
3.5 -
How do I change the messages display settings?
- Click on the Settings button.
- Select the General Tab
- In the Folders Viewer area, the following options
can be set:
| Use Message Character Set |
Use this option to set the Character set of the
displayed messages. |
| Show HTML |
This option specifies how the inet web mail
interface should process messages in the HTML
format
in frame In this mode the HTML
portions of messages are displayed in an embedded
frame, providing complete separation of the
message?s HTML code from the inet webmail Interface
Folder page code. If you use a browser that does not
support embedded frames (Netscape 4.x), you will have
to click a special link to open the HTML portion of
the message in a separate
window.
inline In this mode the HTML
portions of messages are inserted into the inet
webmail Interface Folder page code. The inet webmail
Interface checks the message's HTML portion code and
removes some tags that may distort the entire inet
webmail Folder page. |
| Send Read Receipts |
Use this option to set how you would like the
"Read" notifications to be sent to the original
senders. |
| Fields |
The fields listed in this set are displayed in the
message headers. |
- Once you finish, click on the Submit button at
the top right corner.
|
3.6 - How do I
set the delete messages option?
To access the
delete settings page, please follow the direction below:
- Click on the Settings button.
- Select the General Tab
- In the Trash Management area, the following
options can be set:
| Message Delete Method |
Set this option to Immediately if you want to
permanently remove a message when you click on the
Delete link or button. Set this option to Move To
Trash if you want to move deleted messages to the
special Trash Folder, so they can be recovered from
there.
Set this option to Mark if you the
Delete operation to mark messages as "deleted",
without actually removing them. Then you can use the
Purge Deleted operation to remove all folder messages
marked as Deleted.
The remaining options can be
used when the Move To Trash method is selected. |
| Trash Folder |
This setting allows you to specify the folder to
be used as Trash. If you access your account with some
other mailer that uses a Trash folder, too, you may
want to configure the inet webmail Interface to use
the same folder as Trash. For example, the Microsoft
Outlook client uses the Deleted Items folder as a
Trash folder. |
| Keep Message Received Time |
If this option is enabled, then messages moved to
Trash keep the Received ("Internal") time attribute
and shows the time when the message was received. If
this option is disabled, the Received time attribute
for messages moved to Trash is changed to the time
when they were moved. This option has an effect on the
next option. |
| On Logout Remove from Trash if Older
than |
When you logout of the inet webmail Interface, the
system checks the Received date of the messages in the
Trash folder, and removes all messages older that the
specified period of time. Depending on the Keep
Message Received Time option value, it allows you to
keep only recent messages in the Trash, or to
keep only recently deleted messages in the
Trash. | Once you finish, click
on the Submit button at the top right corner.
|
3.7 - How do I
set the messages character set?
- Click on the Settings button.
- Select the General Tab
- In the Text Encoding area, the following options
can be set:
| Preferred Character set |
Use this option to set the Character set used for
your messages Text. For Arabic text set this option to
"Unicode UTF8" character set. |
| Use Unicode (UTF) for |
Use this option and set the when to use Unicode
character set |
- Once you finish, click on the Submit button at
the top right corner.
|
3.8 - How do I
create a new folder?
Each account can have one or
several folders. The InBox folder is special: it exists
in every account, and is used to store incoming messages. The
InBox folder is created automatically and a user cannot
remove it, but can rename it. In this case, a new empty
InBox is immediately created.
To create a new
folder, please follow the directions below:
- On the left Folders bar, Click on the Add
link located towards the top, next to
Folders.
- Enter a folder name in the Folder Name
field.
- Select the type of folder, by default if no type has
been selected, the created folder will be the standard
folder type that will be to store E-mail messages.
- Click on the Create button.
To
close the new folder window, click on the Cancel
button.
|
3.9 - Can I
create a folder inside another folder?
Yes you can.
Use the following format to name your new subfolder:
If
you want to create a new subfolder with the name "July" inside
an existing folder with the name "Year 2003", you need to
insert the following text in the New Folder Name field
"Year 2003/July"
|
3.10 - How do
I delete a folder?
- Open the folder page by clicking on the folder
name.
- Click on the Folder Options button at the top
right corner.
- Click on the Remove button.
|
3.11 - How do
I rename a folder?
- Open the folder page by clicking on the folder
name.
- Click on the Folder Options button at the top
right corner.
- Enter the new folder name in the New Folder Name
field.
- Click on the Rename button.
|
3.12 - How do
I change the folders display settings?
- Click on the Settings button.
- Select the General Tab
- In the Folders Viewer area, the following options
can be set:
| Display |
This option specifies how many messages should be
displayed on one folder page. If a folder has more
messages than this option specifies, arrow links
appear to allow you to "page" the entire Folder. |
| Refresh Every |
This option specifies how often the folder pages
should be automatically updated. |
| Fields |
This set of options specifies the message fields
to be displayed in the folder pages. Select -nothing-
and click on the Update button to remove a
field. |
| Sort |
This set of radio buttons allows you to select the
field for initial (default) folder sorting. |
| Reverse |
This option specifies the initial (default) folder
sorting order. | Once you finish,
click on the Submit button at the top right corner.
|
3.13 - How do
I change the default folders names?
- Click on the Settings button.
- Select the General Tab
- In the Default Folders area, the following
options can be set:
| Save Sent Messages |
Use this option to specify the name of your
Default Sent Messages Folder. |
| Save Draft Messages |
Use this option to specify the name of your
Default Draft Messages Folder. |
| Default Folder for Notes |
Use this option to specify the name of your
Default Notes Folder. | Once you
finish, click on the Submit button at the top right
corner.
| |
| 4 - Address
Book and Contacts |
4.1 - How can I use the
"Address Book" feature?
The Address Book can
be used to insert E-mail addresses in your composed messages.
- To access your address book, you need to compose a new
message and click on the Address Book button. If the
?address book? option is not selected by default in front of
the Displaying, select the ?address book? from the
list and click on the Filter button on the
left.
- Select one or several Address Book elements and click on
the To/Cc/Bcc buttons to add the selected addresses
to the message you are composing.
- If an Address Book element is a Group, it is
displayed in brackets ([name]). When you add a group
to a message, all group elements are added.
- To add an element to the opened Address Book, type the
E-mail address (with an optional real name or
comment) in the text field, and click on the Add
New button.
- To remove elements from the opened Address Book,
select all the elements and click on the Delete
button.
|
4.2 - What is
a "Group" and how do I create and edit Groups?
A
Contact Group Item contains a list of names and E-mail
addresses.
To create a new ?Group?:
- Open any Address Book folder and click on New
Group.
- In the New Contact Group, type the name of the
new group that you want to create.
- Add new members by clicking on the Add button
after each E-mail address you enter.
- You can add Notes to describe the new group.
- When you finish, click on the Submit button at
the top right corner.
When you need to enter several
groups, click on the Save and New button to save the
current group and create a new group without closing the group
page.
To modify a "Contact Group" Item:
- Open the Contacts folder that contains your
groups information (All contacts folders have this icon
).
- Open the group item from the list of groups.
- Click on the Edit button.
- Update the contact group details and when you finish,
click on the Submit button..
|
4.3 - What is
the "Contacts" feature? And what is the difference between
"Contacts" and the "Address book" options?
You can
use Contacts feature to store much more information
than the E-mail addresses that the standard Address
Book provides. With Contacts you can have all the
details stored in one folder (the folder ?Contacts? by
default), where updating information can be done easily and
without accessing the New Message page like the standard
Address Book.
|
4.4 - How do I
create and edit "Contacts" details?
To create a
new contact:
- Open any Address Book folder and click on New
Contacts.
- The New Contact page contains entry fields for
Contact Item elements. Fill in the fields.
- When you finish, click on the Save Contact
button.
When you need to enter several
Groups, click on the Save and New button to save the
current contact and create a new one without closing the
page.
To modify a Contact Item:
- Open the Contacts folder that contains your
Contacts information (All contacts folders have this icon
).
- Open the contact item from the list of contacts.
- Click on the Edit button.
- Update the contact details and when you finish, click on
the Submit button..
|
4.5 - How do I
use contacts or groups to compose new
messages?
From inside the New Message page:
- Open the Address Book by clicking on the
Address Book button.
- Select ?contacts? from the drop down list in front of
Displaying.
- Click on the Filter button at the top right
corner of the Address Book page.
- Select one or several Contacts elements and click on the
To/Cc/Bcc buttons to add the selected addresses to
the message you are composing.
|
4.6 - Can I
import and export Contacts Data?
Yes you can.
Contacts data can be imported and exported using the
standard (vCard) format defined in RFC2426
standard.
To Import Contacts Data:
- Open the Contacts folder.
- Click on the Folder Options button at the top
right corner.
- In the Import area, Click on Browse to select the
(vCard) data.
- Click on the Import button.
To Export
Contacts Data:
From inside the same Folder Options
page:
- Click on the Export vCard Data 2.1 link to export
contacts in ?vCards 2.1? Format.
- Click on the Export vCard Data 3.0 link to export
contacts in ?vCards 3.0? Format.
|
4.7 - How do I
change the default Contacts folders names?
- Click on the Settings button.
- Select the General Tab.
- In the Default Folders area, the following
options can be set:
| Default Address Book |
Use this option to specify the name of your
default Address Book folder. |
| Default Contacts folder |
Use this option to specify the name of your
default Contacts folder. |
- Once you finish, click on the Submit button at
the top right corner.
| |
| 5 - Spam
management |
5.1 - What is E-mail
Spam?
Spam is unsolicited e-mail on the Internet.
From the sender's point-of-view, it's a form of bulk mail,
often to a list obtained from companies that specialize in
creating e-mail distribution lists. To the receiver, it
usually seems like junk e-mail. It's roughly equivalent to
unsolicited telephone marketing calls except that the user
pays for part of the message since everyone shares the cost of
maintaining the Internet. Spammers typically send a piece of
e-mail to a distribution list in the millions, expecting that
only a tiny number of readers will respond to their offer.
Spam has become a major problem for all Internet users.
(From http://www.whatis.com/ ) |
5.2 - Can
I get rid of E-mail Spam completely?
Although it's
practically impossible to get rid of E-mail Spam completely,
some advanced Anti-Spam filters can help in reducing the
amount of Spam messages you might receive in your E-mail
account.
inet E-mail services provides a built-in
Anti-Spam feature using one of best Spam filter available in
the market today.
|
5.3 - How do I
use inet E-mail Anti-Spam filter?
To use the inet
E-mail Anti-Spam filter, please follow the directions below:
- Click on the Settings button.
- Select the Anti-Spam Tab.
- In the Level of detection sensitivity area,
choose the level of Anti-Spam from the available 6 levels in
front of the Detection Level option. The stronger the
level, the less probability that real Spam messages pass the
filter without being identified as Spam messages.
If
you select the "none" option, the Anti-Spam will not filter
the Spam messages.
- Next, you can choose the automatic action against those
messages identified as Spam messages. The four available
actions are:
| None: |
No action will be taken for the Spam
messages. |
| Discard: |
The Spam message will be discarded completely
without reaching any of your folders. |
| Store In: |
The Spam message will be stored automatically in
the selected folder. |
| Highlight: |
The Spam message will be received in your
InBox but with a Red Color
Title. |
- When you finish, click on the Submit button.
Once you setup your Anti-Spam filter, all your
incoming messages will be passed through the filter and once a
message is identified as a Spam message, the configured action
will be executed.
You can also specify some E-mail
addresses to be blocked, and once you do so, any message
received from any of those addresses will be blocked
regardless of the message contents and you will not receive
any message in any of your folders. You can block up to 5
E-mail addresses
To Block an E-mail address,
- Use Blocked Addresses area to enter the E-mail
address and click on the Add button.
- Click on the Submit button.
To remove an
E-mail address from the list of blocked Addresses
- Select the E-mail address you want to remove.
- Click on the Delete button.
- Click on the Submit button.
|
5.4 - Can I
exclude some messages from being filtered by the
Anti-Spam?
Yes, using Allowed addresses
feature you can specify up to 5 E-mail address from which you
can receive messages without passing through the Anti-Spam
filter.
To add E-mail address in the "Allowed
Addresses" list:
- Click on the Settings button.
- Select the Anti-Spam Tab.
- Use Allowed addresses area to enter the E-mail
address and click on the Add button.
- Click on the Submit button.
To
remove an E-mail address from the list of the "Allowed
Addresses"
- Select the E-mail address you want to remove.
- Click on the Delete button.
- Click on the Submit
button.
| |
| 6 - Messages
Rules |
6.1 - What are the messages
rules?
Messages Rules are automatic
processing rules that can be used to apply recipient-defined
actions on the incoming messages if those messages meet
certain criteria.
|
6.2 - How
do I use messages rules?
To create, edit or delete
a rule, open the Rules page by clicking on the
Rules button.
- To create a new rule, enter its name in the top field in
front of the Rule Name option and click on the
Create button.
- To remove a rule, select the checkbox in the Delete
column and click on the Submit button.
- To modify a rule click on the Edit link to open
the rule settings page.
Each rule has a name,
priority, a set of conditions, and a set of
actions. The higher priority rules are checked first: a
rule with the priority level of 9 is applied before a rule
with the priority level 1.
If a message meets all rule
conditions, the rule Actions are performed, and
automated processing either stops, or precedes checking other,
lower-priority rules.
Inside the rule settings page,
you can set the conditions and actions for this specific
rule
Rule Conditions
Each rule can have
zero, one, or several conditions. The conditions are checked
in the same order they are specified. If a message meets all
filter conditions, the rule actions are performed.
The
condition operations "is" and "is not" process their
parameters as "pictures": the asterisk (*) symbols in
parameters are processed as wildcards that match zero or more
symbols in the tested string. To check that a string contains
the @thatdomain substring, the "is *@thatdomain* operation
should be used, and to check that a string does not end with
the somedomain.com substring, the "is not *somedomain.com
operation should be used.
The condition operations "in"
and "not in" process their parameters as sets of one or more
"pictures" separated with the comma (,) symbol. The tested
string is compared to all picture strings. The "in" condition
is met if the tested string matches at least one picture
string. The "not in" condition is met if the tested string
does not match any picture string in the specified
set.
The following Rule conditions are
implemented
| From |
This condition checks that the message From address
is (or is not) equal to the specified. |
| Sender ,To, Cc, Reply-To |
The same as above, but the message Sender, Reply-To,
To, or Cc address is checked.
If a message has
several addresses of the given type, the condition is
met if it is true for at least one address. If a message
has no addresses of the specified type, the condition is
not met. |
| Any To or Cc |
The same as above, but all message To AND Cc
addresses are checked. If the message has no To/Cc
addresses, the condition is not met. |
| Each To or Cc |
All message To AND Cc addresses are checked. The
condition is met if it is true for each To and Cc
address of the message, or if the message has no To/Cc
addresses. |
| Return-Path |
This condition compares the message "Return-Path"
(a.k.a. MAIL FROM) envelope address with the specified
string. |
| 'From' Name |
The same as above, but instead of the address, the
"address comment" (the real name) included in the From
address is checked. |
| Subject |
This condition checks if the message subject is (or
is not) equal to the specified string. |
| Message-ID |
This condition checks if the message ID is (or is
not) equal to the specified string. |
| Message Size |
This condition checks if the message size is less
than (or greater than) the specified number of
bytes. |
| Human Generated |
This condition checks if the message is not
generated by some automatic message generating
software. It actually checks that the message header
does not contain any of the following
fields: Precedence: bulk Precedence:
junk Precedence:
list X-List* X-Mirror* X-Auto* X-Mailing-List This
condition also checks that the message has a non-empty
Return-Path. |
| Header Field |
This condition checks if the message RFC822 header
contains (or does not contain) the specified header
field. |
| Any Recipient |
This condition compares message "Envelope"
addresses. If this condition is used in an Account-Level
Rule, only the addresses routed to that account are
checked. |
| Each Recipient |
The same as above, but the condition applies only if
it is met for all message envelope addresses (if used in
an Account-Level Rule - for all message addresses routed
to that account). |
| Time of Day |
This condition checks the current time of day in the
Server time zone. This condition allows you to compose
rules that are applied to messages only at certain times
of day.
A time string should be specified as
hh:mm or hh:mm:ss, where hh is the hour, mm - minutes,
ss - seconds. Time strings can contain the am or pm
suffix |
| Current Date |
This condition checks the current time and date.
This condition allows you to compose rules that are
applied to messages only before or after the specified
date and time. A date string should be specified in
one of the following formats: DD MM YYYY DD MM
YYYY hh:mm DD MM YYYY hh:mm:ss DD MM YYYY hh:mm:ss
+ZZZZ DD MM YYYY hh:mm:ss -ZZZZ where: DD is
the day of month MM is month specified as 3-letter
English abbreviation: Jan, Feb, Mar, Apr, May, Jun,
Jul, Aug, Sep, Oct, Nov, Dec YYYY is the year hh
is the hour mm is the minute ss is the
second +ZZZZ or -ZZZZ is the time zone; if the time
zone is not specified, the Server time zone is used.
|
| Current Day |
This condition checks the current day of week (using
the Server local time zone). This condition allows you
to compose rules that are applied to messages only on
certain days of week.
Days should be specified
either as numbers (0 for Sunday, 6 for Saturday), or as
RFC822 abbreviations (Sun, Mon, Tue, Wed, Thu, Fri,
Sat). |
| Source |
This condition checks if the message was received
from a "trusted" source or from an "authenticated"
source (via SMTP, inet webmail, MAPI, POP XMIT, Rules -
when the originator of the message is verified and
authenticated). |
| Submit Address |
This condition checks the message submit address. If
the message was generated within the Server (by a Rule,
etc.), its submit address is empty. Otherwise it
contains the name of the module that received the
message and (separated with a space symbol) the network
(IP) address the message came
from. |
Rule
Actions
Each Messages Rules can have zero,
one, or several actions. If a message meets all the rule?s
conditions, the rule?s actions are performed.
The
following rules actions are implemented
| Stop Processing |
This action should be the last one in a Filter.
Execution of this Filter stops the process and no other
(lower-priority) Filters are checked for that message.
The message is stored in the InBoX. |
| Discard |
This action should be the last one in a Filter.
Execution of this Filter stops the process and no other
(lower-priority) Filters are checked for that message.
The message is not stored in the InBoX, but the positive
Delivery Notification is sent back to the message sender
(if requested).
Sample: IF From is
*xxxxxxx@* THEN Discard |
| Reject [error message text] |
This action should be the last one in a Rule.
Execution of this Rule stops the process and no other
(lower-priority) Rules are checked for that message. The
message is rejected, and a negative Delivery
Notification is sent back to the message sender. If
the action parameter text is not empty, it is used as
the error message text.
You can still store the
rejected message using the Store action before the
Reject action.
Sample: IF Subject is
*UCE* THEN Reject please do not send such messages
here |
| Mark operation [, operation...] |
This action sets or resets the specified flag(s) for
the message. Initially, the set of message flags is
empty. The Read operation adds the Read (Seen) flag to
the message flag set, the Unread operation removes the
Read (Seen) flag.
The Flagged operation adds the
Flagged icon to the message flag set, the Unflagged
operation removes this flag.
The Answered
operation adds the Answered flag to the message flag
set, the Unanswered operation removes this flag.
When a message is stored in a folder as a result of
the Store in action, as well as when a message is stored
in the InBoX after all Rules are applied, the message is
stored with the specified flag
set.
Sample: IF Sender is
*list* THEN Mark Flagged |
| Add Header [Header fields] |
This action adds RFC822 header fields to the
message. Initially, the set of additional message header
field contains the Return-Path field generated using the
return-path in the message envelope.
When a
message is stored in a folder as a result of the Store
in action, as well as when a message is stored in the
InBoX after all Rules are applied, the message is stored
with the additional header
fields.
Sample: IF Subject is
*purchase*order* THEN Add Header
X-Special-Processing: order
The Add Header action
can be used to add an X-Color field. This field is
detected by the Web Interface and is used to highlight a
message in the folder:
Sample: IF
Header Field is X-Spam: THEN Add Header X-Color:
red
Note: The following actions are not
implicit "Discard" actions, and they do not prevent the
original message from being stored in the InBoX. If you
want, for example, to redirect a message without keeping
a copy in your InBoX, specify the Redirect action
followed with the Discard action. |
| Store in folder name |
The message is copied to the specified folder in
your account. The folder should be an existing
one.
If the folder name is specified as
~user_name/folder_name, the message is stored in the
folder_name folder in the user_name account. You should
have the Insert access right to that
folder.
Sample: IF Subject is
*Make*$* THEN Store in
~postmaster/abuse Discard |
| Redirect to addresses |
The message is redirected to one or several
specified E-mail addresses. If several addresses are
specified, they should be separated with the comma (,)
sign. |
| Forward to addresses |
The message is forwarded to the specified addresses.
The From address is changed to this account
address. |
| Mirror to addresses |
The message is mirrored (redirected) to the
specified addresses. Unlike the Redirect to operation,
the Mirror-to operation does not change the message
headers, only the Return-Receipt-to: and Errors-to:
header fields (if any) are removed, and the
X-Mirrored-by header field is added to the "mirrored"
messages. |
| Reply with message text |
The specified text is used to compose a reply
message. The reply is sent to the address specified in
the Reply-To address of the original message. If the
Reply-To header is absent, the reply is sent to the
original message From address.
The header fields
Subject: Re: original message subject and
In-Reply-To:
original message-ID are added to the
reply message. The specified message text can
contain macro symbols that are substituted with actual
data when a reply message is composed: ^S is
substituted with the Subject of the original message (in
its original form) ^s is substituted with the Subject
of the original message (in the MIME-decoded form) ^F
is substituted with the From address of the original
message (in its original form) ^f is substituted with
the From address of the original message (in the
MIME-decoded form) ^T is substituted with the Date
field of the original message ^I is substituted with
the Message-ID field of the original message ^R is
substituted with the To field of the original message
(in the MIME-decoded form) Sample:
If the
specified text starts with the '+' sign, the lines
following this sign are added to the message header. The
text should specify the Subject field, since the system
will not automatically add the Subject: Re: original
subjectand In-Reply-To: original message-ID fields into
the reply message.
The specified header portion
can contain additional To, Cc, and Bcc fields and the
reply message will be sent to those addresses (the Bcc
fields will be removed from the message
header).
If the specified header does not contain
the From field, the account address is added as the From
field. If the From field is specified, the account
address is added as the Sender field. The ^S and
other macro symbols can be used in the additional header
fields, too.
If the specified text starts with
the [charsetName] string, the text is converted to the
specified charset (all non-ASCII texts are stored in the
UTF-8 charset).
If the text does not start with
the '+' sign, the header fields MIME-Version:
1.0 Content-Type: text/plain; charset=charsetName are
added to the message headers. If the text starts with
the '+' sign, the '+' sign must be specified after the
[charsetName] string, then you should specify the
MIME-Version and Content-type fields
yourself.
Reply to All with message text The
same as above, but the reply is sent to all addresses
listed in the original message To: and Cc: fields.
|
| React with message text |
The specified message text should contain a header,
an empty line, and the message body. The header should
contain any number of To, Cc, and Bcc fields, the
Subject field, as well as any number of additional
fields. The composed message is sent to the specified
addresses. The system uses the account address to
compose the From field for these reaction
messages.
If the specified header already
contains the from field, the account address is added as
the Sender field
|
|
6.3 - How do I
setup the "Vacation Message" feature?
You can setup
a Vacation Message as an automated message to be sent
as a reply to any message received from any sender, the
message can be enabled and disabled at any time. To setup the
Vacation Message option;
- Click on the Rules button.
- In the Vacation Message area, enter your vacation
message in the text area.
- Click on the Enable Vacation Message
button.
To ensure that those who got your
vacation message once will not receive the same message again,
a list of all replied to E-mail addresses would be stored
automatically (in Replied Addresses List). If you need
to empty this list, you can do so by clicking on the Clear
Replied Addresses List button.
|
6.4 - How do
redirect/forward my incoming messages to other E-mail
addresses?
To redirect/forward all your incoming
messages to other E-mail addresses, please follow the
directions below:
- Click on the Rules button.
- In the Mail Redirection, enter the E-mail
addresses you want to redirect/forward your incoming
messages to.
- Check the Enable E-mail Redirection
checkbox.
Redirection has the following
optional features:
| Keep a Copy |
If this option is not selected, all redirected
messages are NOT stored in the account InBoX. |
| Do not Redirect Automatic Messages |
If this option is selected, messages from non-human
sources (mailing list messages, error messages,
redirected and mirrored messages) will not be
redirected. |
| Preserve To/Cc fields |
If this option is selected, the redirection will not
change the message headers, only the Return-Receipt-to:
and Errors-to: header fields (if any) are removed, and
the X-Mirrored-by header field is added to the
"mirrored"
messages. |
| |
| 7 - Folders
Sharing |
7.1 - What is the Folders
Sharing feature?
Using folders sharing feature
enables folders belonging to certain inet E-mail accounts to
be shared with other inet E-mail accounts.
E-mail
Premium users can grant other inet E-mail users different
privileges to access one or more folders belonging to their
accounts. At the same time, E-mail Premium users can access
other folders belonging to other inet premium E-mail users if
they have been granted access by the accounts/folders
owners.
All other inet E-mail users, can only access
folders belonging to Premium E-mail accounts (if granted
access by the owner). They will be not able to give other
users access to their own folders. |
7.2 - How
do I grant Folder Sharing access to other inet E-mail
users?
- Open the folder you want to share.
- Click on the Folder Options button.
- In the Access Control List, enter the full E-mail
address of the user you want to share this folder with in
the Identifier field.
- Select the privilege level of the available options to
the right, the available options are
| (Lookup) |
If you grant a user the Lookup access right, that
user will be able to see this folder when it asks the
Server to list all folders in your Account. |
| (Read/Select). |
If you grant a user the Read access right, that
user will be able to open (select) this folder and see
(read) the messages in this folder. |
| (Seen) |
If you grant a user the Seen access right, that
user will be able to mark messages as read (seen).
Usually a message is automatically marked as seen when
a user reads it. But if this access right is not
granted, the folder message "seen" status will not be
changed. |
| (Write/Flags) |
If you grant a user the Write access right, that
user will be able to set message flags: i.e. to mark
messages as answered or "flagged", and to reset the
message flags. |
| (Delete) |
If you grant a user the Delete access right, that
user will be able to mark messages as deleted and to
compress the folder, removing all its messages marked
as deleted. |
| (Insert) |
If you grant a user the Insert access right, that
user will be able to append messages to this folder
and to copy messages from other folders into this
one. |
| (Post) |
This access right is not used by modern
mailers. |
| (Create) |
If you grant a user the Create access right, that
user will be able to create new subfolders "inside"
this folder.
When a subfolder is created, it
inherits the access privilege of the "parent" folder.
This means that if you create the InBoX/sales folder,
it is created with the same ACL as specified for the
InBoX folder. |
| (Administer) |
If you grant a user the Administer access right,
that user will be able to modify the ACL for this
folder. |
- Once you finish, click on the Submit button at
the top right corner
To change/delete Folder
access, execute the changes and click on the Submit
button at the top right corner.
Important Note:
You can use the folder sharing feature with other inet E-mail
users only, as this feature does not
work
with non inet E-mail accounts. |
7.3 - How
do I access folders located in other E-mail premium
accounts?
Only after you have been given access to
folders in other inet E-mail premium accounts, you can start
the configuration on your account to access those Folders.
- Click on the Settings button.
- Select The Folders Sharing Tab.
- In the folder subscription area, you will find all your
folders configured. To configure an access to a folder in
another Premium account, choose an empty field to type the
following:
Type the tilda sign (~), the user E-mail
address, the slash sign (/) and then the folder name. Make
sure that user has already granted you the Select access
right for that folder.
- Once you finish, click on the Submit button at
the top right corner
You can also use aliases
for the foreign folders accessed from your E-mail account:
- In the Folder alias area, type the new alias
name.
- In the Foreign Folder name field, type the full
path to the folder as described below
Type the tilda
sign (~), the user E-mail address, the slash sign (/) and
then the folder name. Make sure that user has already
granted you the Select access right for that folder.
- Once you finish, click on the Submit button at
the top right corner
If you would like to
open a folder without including it into your subscription
list, use the Open Folder area
- Enter the full path to the folder as described
below
Type the tilda sign (~), the user E-mail
address, the slash sign (/) and then the folder name. Make
sure that user has already granted you the Select access
right for that folder.
- Click on the Open button and the foreign folder
will be displayed among your list of folders if you have the
right
access.
| |
| 8 - E-mail
Address alias |
8.1 - What is an E-mail
Alias?
An E-mail Alias is an alternative address
assigned to your inet Premium E-mail account. This alternative
name has a flexible format and can contains special characters
like (-, _, .) with a length of more than 100
characters.
You can setup one alias only per your
Premium E-mail account and you can change it at any
time.
|
8.2 - How do I
setup my E-mail Alias?
- Click on the Settings button.
- Select The Alias tab.
- Read carefully the "Important Note" at the left side of
the screen before you set up your alias
- Type your E-mail password and the new alias
name.
If the alias name has not been taken by another
user, a successful message will be displayed and you can use
the new alias name immediately for sending and receiving
messages along with the original E-mail address.
- Click on the Submit button
You can
delete or change your alias later using the same page.
|
8.3 -
After, I setup an E-mail address alias, which address will be
used to send/receive my new messages?
You can use
both addresses to send/receive your messages.
On the
sending side,
You can setup the From field
in your new composed messages with the original E-mail address
or the Alias address so that the recipients of your messages
see the address you would like them to see and reply to you on
the same address.
On the receiving
side,
You can publish any or both of your addresses
to receive your E-mail, all messages sent to you on any of
your two addresses will be received in your
InBox.
| |
| 9 - Remote
POP |
9.1 - What is Remote POP
feature?
The Remote POP feature is used to poll
messages from other E-mail accounts that support Post Office
Protocol (POP) format. The messages will be polled
automatically and based on the Remote POP
configuration.
You can poll messages from as many
accounts as you want
|
9.2 - How do I
use Remote POP feature?
- Click on the Settings button.
- Select The Remote POP tab.
- The available options in the External E-mail
Account are:
| Poll Every |
This option specifies how often the Remote
POP should poll the remote account. Set this
option to " ----" to remove the remote account record.
If you set this option to "disabled", the account
record is not removed, but the remote account is not
polled. |
| POP Account |
This option specifies the name of the mail account
on the remote host. |
| Mail Server |
This option specifies the exact name of the E-mail
server (or The E-mail Domain) that should be polled.
Please note that this could be the name of a specific
computer (as specified in DNS A-records), not just a
generic domain name of the provider system.
For
example, if the provider has the domain name
provider.com, its POP server is usually named
mail.provider.com or pop.provider.com. |
| Password |
The E-mail password to use to log into the remote
E-mail account. |
| Leave |
If this option is selected, the Remote POP
does not delete messages from the remote account.
Instead, it remembers the UID (Unique IDentifier) of
the retrieved messages, and the next time the RPOP
module polls this remote account, it does not retrieve
messages that have the same UIDs.
If you want
to use this option, verify that the remote POP server
supports the UIDL command. |
| APOP |
If this option is selected the Remote POP
uses the secure APOP method for authentication on that
remote host. |
| TLS |
If this option is selected, the RPOP module tries
to establish a secure (SSL/TLS) connection with the
remote host.
Standard POP servers accept
incoming secure connections on the TCP port 995. If
you need to poll an account on a remote secure POP
server that uses a non-standard port, specify the port
number after the host name, using the colon (:) symbol
as the separator: pop.provider.com:9786 |
| Result of last Poll |
If the last attempt to retrieve mail from the
remote account was successful, this field tells when
(in the server's local time) this attempt took
place.
If the last attempt was not successful,
the field contains the error
code | Click on the Submit
button. |
9.3 - Can I use
remote POP to retrieve my messages from Web-based E-mail
accounts like Yahoo or Hotmail?
Yahoo and Hotmail
do not support POP type of E-mail access in their free
Web-based services. However if you have subscribed to their
paid services, POP access is supported and you can use it to
poll messages into your inet Premium E-mail
account.
Generally, most of the Web-based E-mail
services do not support POP E-mail access.
| |
| 10 -
Miscellaneous |
10.1 - How do I change my
E-mail Account password?
- Click on the Settings button.
- Select the Password tab.
- Enter your current password once and your new password
twice.
- Click on the Submit button
|
10.2 - Can I
use the inet webmail interface to store Notes
messages?
Yes you can. Click on the New :
Note to open the Notes page. Inside the
Notes page you can enter your Notes message and
attach some files to it if you like. When you finish, click on
the Save button.
|
10.3 - Can I
use the inet webmail interface to upload/store some files for
later access from different locations?
Yes you can.
Use the Notes messages to upload/store your files for
later access from different locations. For instructions on how
to use Notes message, pleases refer to question
10.2
|
10.4 - How do
I know when I have reached my E-mail storage
quota?
You can check the percentage of your storage
that you currently use. You can see this percentage below the
folder list at the left side bar.
In addition, you will
see a notification page whenever you try to access your inet
web mail and your E-mail storage is approaching the storage
limit.
|
10.5 - Do the
messages in my trash folder count toward my storage
limit?
Yes, messages in your trash folder count
toward your storage limit. As a rule, if you can read a
message, it counts toward your limit. To permanently remove
the contents of the trash, click on the Empty link next
to the trash folder in the left folder
bar.
|
10.6 - What
if I reach my storage quota and someone sends me a
message?
If you have reached your storage limit and
another user attempts to send you a message, the message will
be returned to the sender with an explanation that you have
reached your storage
limit.
| | |